FAQs

What to expect when ordering from Brown Bag Popcorn.

**Order by February 5 for delivery by Valentine’s Day**

Product Information

Is your popcorn gluten-free?

Our Butter Me Up, Caramelicious!, Cheese Louise!, and MMMMMIX! flavors are gluten-free. Mr. Mitch’s Nutty Munch and Pretzel Salty Caramel contain pretzels that are not gluten free.

Does your popcorn contain nuts? dairy?

All of our popcorn flavors contain nuts or coconut oil, which has nut content. The following flavors contain milk: Cheese Louise!, MMMMMIX!, and Pretzel Salty Caramel. You can view ingredients and nutritional information for each flavor on their product pages.

How long does the popcorn stay fresh?

Orders are packaged and shipped immediately after popcorn is freshly popped. Our caramel-based and sweet popcorn flavors stay fresh for about 30 days. Our savory flavors like Butter Me Up and Cheese Louise! stay fresh for about 10 days. Be sure to keep your packaging closed air-tight in between snacking (if it lasts that long)!

Is Brown Bag Popcorn kosher?

Yes! We are certified by Kosher Michigan.

Order & Shipping Information

What is your return policy?

We do not accept returns. For refund questions, please contact admin@brownbagpopcorn.com.

How do I change my password?

Log in using your current account e-mail and password. Select from the update options available on the left, make your changes, and then save.

Will I receive an order confirmation e-mail?

You will automatically receive an e-mail confirmation as long as you have entered a valid e-mail address at the time of your order.

How is my order shipped? Where do you ship to?

Currently, we are only able to ship via UPS to the 48 contiguous states. Regretfully, we cannot ship to Hawaii, Alaska, or internationally (including Canada). UPS cannot deliver to a P.O. Box.

Do you ship on the day an order is placed?

Our gourmet popcorn is made fresh daily, and we generally ship out your order within 3 days after your order is placed (up to 5 during the busy holiday season). If your order is time-sensitive, you can select your delivery date and we will try our best to deliver your order on the specified date.

What type of payment do you accept?

We accept MasterCard, Visa, Discover, Diners Club and American Express credit cards.

Where can I buy other sizes of Brown Bag Popcorn besides tins?

You can buy small and large bags at our new store at Somerset Collection (Troy, MI) or at the Detroit Water Ice Factory (1014 Woodward Ave, Detroit).