FAQs

Product Information

Is your popcorn gluten free?

Our Butter Me Up, Caramelicious!, Cheese Louise!, and MMMMMIX! flavors are gluten-free. Mr. Mitch’s Nutty Munch and Pretzel Salty Caramel contain pretzels that are not gluten free.

Does your popcorn contain nuts? dairy?

All of our popcorn flavors contain nuts or coconut oil, which has nut content. The following flavors contain milk: Cheese Louise!, MMMMMIX!, and Pretzel Salty Caramel. You can view ingredients and nutritional information for each flavor on their product pages.

Order & Shipping Information

What is your return policy?

We do not accept returns. For refund questions, please contact admin@brownbagpopcorn.com.

How do I change my password?

Log in using your current account e-mail and password. Select from the update options available on the left, make your changes, and then save.

Will I receive an order confirmation e-mail?

You will automatically receive an e-mail confirmation as long as you have entered a valid e-mail address at the time of your order.

How is my order shipped? Where do you ship to?

Currently, we are only able to ship via UPS to the 48 contiguous states. Regretfully, we cannot ship to Hawaii, Alaska, or internationally (including Canada). UPS cannot deliver to a P.O. Box.

Do you ship on the day an order is placed?

Our gourmet popcorn is made fresh daily, and we will ship out your order within 3 days after your order is placed. When calculating the expected date you will receive your order, please add 3 days to the delivery window you choose.

What type of payment do you accept?

We accept MasterCard, Visa, Discover, Diners Club and American Express credit cards.

Where can I buy other sizes of Brown Bag Popcorn besides tins?

You can buy small and large bags at Detroit Water Ice Factory (1014 Woodward Ave, Detroit). Shop for small bags in-store at Plum Market (all Michigan locations, including at Detroit Metro Airport, McNamara Terminal) and online at plummarket.com

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